Claims Club

The market’s most exclusive network for insurance claims and fraud professionals returns in 2024 with a full schedule of in-person events, exclusive webinars, market-shaping research, and much more.

The market’s most exclusive network for insurance claims and fraud professionals returns in 2024 with a full schedule of in-person events, exclusive webinars, market-shaping research, and much more.

Join the Claims Club for free today


Claims & Fraud Awards

Thursday 3 October | The Brewery, London

The highly anticipated Claims & Fraud Awards are back on 3 October 2024, promising to recognise outstanding achievements in the insurance industry. 

Book a table

Activate Group
Company profile

Welcome to Arch Insurance UK Regional Division  

Our award-winning Arch UK Regional Division provides specialised insurance solutions for a wide range of UK businesses, delivered by our team of experienced and empowered local underwriters across our 10 regional hubs.  

Our brand promise: Pursuing Better Together encapsulates how we do business at Arch Insurance. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar.

We provide brokers and our mutual customers with a high-quality tailored service and, as part of Arch Capital Group, offer financial security and capacity to ensure our relationships are built for the long term. 

We offer Accident, Sickness & Travel, Commercial Combined, Financial & Professional Lines, Marine, Motor, Property Owners, Terrorism, along with a developing range of digital products. 

Contact your local regional Arch branch to discover our full suite of insurance solutions and more on the business we write.  


Company profile

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit

Company profile

LexisNexis® Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare and government. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information-based analytics and decision tools for professional and business customers. For more information, please visit and

Company profile

Shift Technology delivers AI decisioning solutions to benefit the global insurance industry and its customers. Our products enable insurers to automate and optimize decisions from underwriting to claims, resulting in superior customer experiences, increased operational efficiency, and reduced costs. The future of insurance starts with Decisions Made Better.





Company profile

Synectics Solutions creates bespoke solutions which mitigate financial and identity fraud with outstanding effectiveness.

For over 30 years, it has championed the use of syndicated data across the private and public sectors to prevent crime, appropriately manage risk, better understand customers, and promote financial inclusion.

Many tier 1 banks, leading insurers and challenger fintechs trust Synectics Solutions’ award-winning services, which have prevented fraud losses surpassing five billion pounds.

Today, Synectics Solutions leads in using data and insight as a force for good.

Its solutions purposefully balance financial crime prevention with the fair treatment of customers. As a result, organisations can effectively combat fraud and its associated human cost, even as rapid digitalisation makes fraud challenges more complex. 

At the heart of Synectics Solutions is National SIRA – the largest and most authoritative fraud dataset of its time.

The unparalleled insights of National SIRA improve certainty, efficiency and fairness when making decisions – context that feeds directly into the organisation’s market-leading solutions.

Solutions include data syndication for fighting fraud, digital ID verification and ethical AI to predict risk and automate decisions. Path-breaking innovations are in constant development, while expertise is readily shared to solve problems faster.

Synectics Solutions wins many accolades for its pioneering work – including the Queen’s Award for Innovation. This continues into 2023, which has seen the organisation awarded Data Initiative of the Year at the European and UK FinTech Awards. In addition, its people are proud contributors to local charities and initiatives.

Company profile

Verisk Analytics (Nasdaq:VRSK) is a leading source of information about property/casualty insurance risk. Drawing upon unique data assets and deep domain expertise to provide innovative solutions that are integrated into customer workflows. We help our customers serve their customers better by helping them improve their own quality, productivity and timeliness across their functions such as: product development, compliance, rating, marketing, underwriting, claims, fraud, loss control, portfolio balancing, risk transfer, analytics, economic forecasting, weather, CAT modeling and more.

Community. Celebration. Development.

The Claims Club enables its members to discuss, analyse and drive forward a debate on the major issues facing the insurance claims sector. Claims leaders and their teams from the market’s preeminent insurers, MGAs and brokers will be brought together to debate and discuss the challenges facing the profession and wider marketplace.

• Develop your market knowledge;

• Benchmark your strategy against peers;

• Network with market influencers;

• Identify industry trends

Claims Club Briefings

Enjoy free access to Claims Club Briefings – dedicated half-day gatherings providing practical solutions to the profession’s biggest challenges.


Claims Club Summit

Get free access to the Claims Club Summit – an exclusive closed-door for the market’s leading influencers.

Free monthly newsletter

Get access to a free monthly newsletter including exclusive research from Insurance Post’s award-winning market insight team.

Claims Club podcast

Exclusive episodes of the Claims Club podcast – a chance to listen to the market’s movers and shakers as they navigate the insurance market throughout 2024.

25% discount on Insurance Post

Get 25% discount on a single subscription to Insurance Post – SAVING more than £325.

  • Focused, effective, half day themed briefings taking place in London & Manchester. 

  • Gather with peers to discuss opportunities, challenge strategies, and compare insights.

  • Build valuable industry connections and maintain your professional network.

  • Tap into the expertise of industry leaders, and gain insights into the latest industry developments.

Find out more

Claims & Fraud Awards
  • The market’s biggest celebrations of excellence in the claims and fraud profession. 

  • This black-tie event is the jewel in the crown of the Claims and Fraud events calendar, and is not to be missed.

  • Across 22 categories, the awards seek to recognise the best teams, individuals, collaborations, innovations across the claims and fraud sectors.

Find out more

Claims Club Summit
  • Invite-only, one-day summit exclusively for leaders shaping the future of claims and fraud.

  • Connect with leader peers for a day of focused discussions and networking.

  • Share experiences, discuss common challenges and review the industry's greatest obstacles.

  • Contribute to strategic boardroom sessions.

Find out more